Operations Administrator, Professional Services

Location: Kraków, Poland

Department: Due Diligence

Type: Full Time

Min. Experience: Entry Level

Looking for an opportunity to work in a fast changing multicultural environment?

The Red Flag Group is The Compliance FirmTM assisting Fortune 500 companies turn compliance into a competitive advantage.  We create customised and integrated compliance solutions that add value to our clients.  Our main goals include: helping companies develop and maintain efficient and effective governance and compliance programmes as well as providing professional advisory, due diligence and technology solutions through our international offices.

Job Summary

To support the daily operations for our Professional Services Department, we are seeking a proficient administrator to join our team in Krakow, Poland. Your primary focus will be to provide administration support to the due diligence delivery teams by handling the order screening, case activation and research task workflow for fulfilment of customer orders for due diligence reports.

Key Tasks and Responsibilities

  • Screen incoming case orders, ensuring completeness and consistency of data prior to case activation
  • Create and track research task orders for due diligence cases, including batch processing where required for multiple orders
  • Liaise closely with the due diligence delivery teams on prioritisation and status of research tasks
  • Liaise with researchers to expedite delivery of outstanding research tasks, and resolve any task order or invoice related issues, as required
  • Upload outputs from completed research tasks to our due diligence operations system
  • Compile monthly reports relating to the throughput of research task orders
  • Perform ad hoc administrative tasks for the due diligence delivery teams

Qualifications and Experience

  • A Bachelor's Degree in business or related area
  • Superior command of written and spoken English
  • Additional languages preferred but not essential
  • Well-developed planning and project management skills and keen attention to detail
  • Computer literacy in Microsoft Office products including Word, Excel, PowerPoint and Outlook
  • Demonstrated ability to manage a number of workload requests to meet changing priorities, agreed standards and firm deadlines
  • Proven ability to draft timely and accurate correspondence and compile meaningful reports
  • Ability to work in a dynamic and fast-paced environment

We offer a competitive salary and benefits package and will provide thorough induction and products/system training. Interested parties are invited to send their cover letter and resume with salary expectations through to the RFG Recruitment Portal. Applicants who are not invited for interviews within 8 weeks may consider their application unsuccessful and should consider their application filed for future reference.

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